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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Imtiaz Islam

November 12, 2024

5  out of  5
rating by Imtiaz Islam
"Very professional and always on time. She makes State Farm look better! She is the best!"
We responded:
"Dr. Islam, your comments mean so much to me and my Team. It is an absolute pleasure to serve you and your family sir; I thank you for your business!"
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Rebekah Wells

November 5, 2024

5  out of  5
rating by Rebekah Wells
"I’ve been with Matt Pawloski for years and have remained with him as my agent even after moving away from Kearney. Melissa is usually who I speak to and it’s because of her that I choose to remain with Matt. She’s so kind and helpful and I love her willingness to go the extra mile!"
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Travis Cobb

September 4, 2024

5  out of  5
rating by Travis Cobb
"These guys are the best! I sent them an email trying to see how I could lower my bill and Melissa hit me back quickly with some great solutions that will save me money. This is one of the reasons I've been with them for over 20 years!"
We responded:
"Travis, we are so humbled by your comments, and we thank you for the continued confidence you have in our office. Your review, your time and your business are so very much appreciated!"
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Connie Bosak

August 16, 2024

5  out of  5
rating by Connie Bosak
"Melissa is very knowledgeable and helpful. I would recommend your agency because of her! Thanks for all of your help!"
We responded:
"Connie, I feel the same way about Melissa! Thank you for your comments and your trust in us, we appreciate you and your business!"
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Chris Preble

July 25, 2024

5  out of  5
rating by Chris Preble
"Melissa G is great help!"
We responded:
"Agree! I thank you for your 5 Stars and comment Chris. Thank you kindly for your business, you are appreciated!"
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Tracy George

July 17, 2024

5  out of  5
rating by Tracy George
"Amazing team to work with! Matt is great and I highly recommend working with him!"
We responded:
"Tracy, thank you kindly for the wonderful comments; myself and the Team appreciate them so very much!!!"
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Katie Schelling

June 25, 2024

5  out of  5
rating by Katie Schelling
"Melissa is extremely nice, fun and helpful!"
We responded:
"Agree! Melissa is always ready to lend a hand and help out with your insurance needs. Thanks for taking the time to comment Katie."
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Jonathan Nikkila

June 23, 2024

5  out of  5
rating by Jonathan Nikkila
"Melissa and Heather are always super, super helpful!"
We responded:
"Jonathan, your business and your comments are very much appreciated sir. We really enjoy taking care of your needs and being able to help out. Thank you for being a part of our Agency!"
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Sheila Carnahan

June 17, 2024

4  out of  5
rating by Sheila Carnahan
"Heather was quite helpful and knowledgeable."
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Marc & Elizabeth Bauer

June 12, 2024

5  out of  5
rating by Marc & Elizabeth Bauer
"Always thankful for their quick and reliable service."
We responded:
"We will always be here for you; your comments mean so very much to us! We are humbled and thank you for your continued business!"
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Michael Widhalm

June 11, 2024

5  out of  5
rating by Michael Widhalm
"Prompt response is always provided by the crew at my local state farm agency!"
We responded:
"Hey Michael, your comments and your business are greatly appreciated! We thank you for taking time out of your day to provide this review and the 5 Stars!"
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Laurel Seevers

June 10, 2024

5  out of  5
rating by Laurel Seevers
"Quick responses to phone calls and emails."
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Blue Eyes

May 20, 2024

5  out of  5
rating by Blue Eyes
"Heather is always friendly and goes above and beyond to help me out."
We responded:
"Thank you so very much for taking the time to write this review; additionally, I could not agree more about Heather! Thanks once more for your kind words!"
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Jill Kleier

May 10, 2024

5  out of  5
rating by Jill Kleier
"Had the BEST experience with Melissa. She was very cheerful, positive and provided excellent customer service. Melissa listened to my frustrations from past experience and presented the information I had requested with great attention to detail. I look forward to working with her in the future."
We responded:
"Jill, this is no surprise to hear about Melissa; thank you kindly for the feedback and your business. We appreciate you!!"
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Mary Ann Anderson

May 7, 2024

5  out of  5
rating by Mary Ann Anderson
"I appreciate the help from State Farm Office, especially Melissa who worked with Matt Pawloski to communicate concerning storm damage to my pivot. The claims adjuster and I just could not communicate effectively. It was necessary for Melissa to explain the claim to the adjuster who apparently comes from a different caustic culture. The Kearney State Farm office is the best! William Anderson 1118 Sherman Mountain Loop, Cheyenne, Wyoming 82009"
We responded:
"It is our absolute pleasure to serve, and also do whatever it takes to make Insurance processes go smoothly! Your feedback and your business mean so very much to us! Thanks so very much for taking the time to create this positive note!"
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Larry Michael-Rush

May 4, 2024

5  out of  5
rating by Larry Michael-Rush
"Very understandable and easy to respond."
We responded:
"Your comments and business are very much appreciated sir; thank you for your continued trust in us. Take care!"
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Lb Marquez

April 25, 2024

5  out of  5
rating by Lb Marquez
"Fast, friendly service around. Very efficient and easy to work with. As the saying goes... "They stand on business" always taking care of our community."
We responded:
"We really appreciate your review, and your Business Laura. We are so very happy to serve; thanks once more for the kind words!!!"
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krystal arehart

March 25, 2024

5  out of  5
rating by krystal arehart
"Heather is very friendly and efficient!!"
We responded:
"Thank you kindly for the review Krystal, it is so very much appreciated, as are you! Thanks for your time and business!"
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Jenny Gillming

March 22, 2024

5  out of  5
rating by Jenny Gillming
"Melissa G does a fantastic job! She is always there to help in any way she can to make sure our needs are completed in the best possible ways. When we call to make changes/updates or a claim she works hard at getting everything completed in a timely manner. We have never had to wait for things to be processed, it is done immediately. Thank you Melissa and State Farm for all your hard work and making our insurance process easy!"
We responded:
"I thank you kindly for your detailed review of our timely office processes, service, and Team Member Melissa! You and your business are appreciated Jenny! Thanks once more."
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Sara Teague

March 18, 2024

5  out of  5
rating by Sara Teague
"I love working with Matt and Melissa! They’re easily accessible and always so helpful!"
We responded:
"Thank you, Thank you, Sara. We so very much appreciate you and your review!"
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Amy

February 7, 2024

5  out of  5
rating by Amy
"Melissa is the best! Always willing to do what she can to help you out!"
We responded:
"Amy, thank you kindly for the FIVE Stars, we appreciate you, your feedback, and your business! I agree with you on Melissa always being helpful; it is our pleasure to be able to serve you."
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Scott Gronewoller

January 23, 2024

5  out of  5
rating by Scott Gronewoller
"Melissa did an outstanding job was very informative, professional and courteous"
We responded:
"Mr. Scott, I thank you so very much for your review sir; I also want to thank you for the many years of business! We appreciate you taking the time to review our Agency operation. It is an absolute pleasure to continue serving you and yours. "
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Kris

January 22, 2024

5  out of  5
rating by Kris
"Convenient. Quick responses. Positive customer service."
We responded:
"Thanks so very much for the wonderful review Kris; we truly appreciate your time for feedback, and we thank you for your business. Please take care, we will be here when you need us!"
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Meghan Gregg

December 30, 2023

5  out of  5
rating by Meghan Gregg
"Heather was very kind and helpful! I definitely recommend to work with her!"
We responded:
"It makes me very happy to hear your positive comments and being comfortable enough to recommend our Agency! I agree that Heather is a good person to have on your side for Insurance needs & daily service. Thanks once more for taking the time to leave a comment; we appreciate you and your business!"
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M Bellamy

December 22, 2023

5  out of  5
rating by M Bellamy
"Quick friendly service and always willing to go the extra mile to help."
We responded:
"Thank you for the supportive comments Melodie. I also want to thank you and your family for the many years of business. It is families like yours that make our day and careers! Please take care and thanks once more for everything!"