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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Widhalm

Michael Widhalm

August 22, 2025

5  out of  5
rating by Michael Widhalm
"My wife needed to borrow her mom’s pickup truck for a 3 hour drive, in order to bring home a new hybrid trike. At the last minute prior to departure, I discovered that the insurance card was not in the vehicle. Chaos happened as we prepared to postpone the trip, including hotel reservations and hopes for a pleasant evening. The agent was not available so I called my own agent in another city. Pam from the Matt Palowski agency in Kearney NE quickly accessed the necessary documents and emailed them to me. The new trike is in the truck and we are on the way to a weekend getaway. Thanks Pam!!!!!"
We responded:
"Hey Michael, your comments and your business are greatly appreciated! We thank you for taking time out of your day to provide this review and the 5 Stars!"
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Ciera Kwiatkowski

August 22, 2025

5  out of  5
rating by Ciera Kwiatkowski
"Pam was very helpful. It was a quick change to update my insurance."
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Megan Lester

August 22, 2025

5  out of  5
rating by Megan Lester
"Great customer service."
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Dan Dorszynski

August 19, 2025

5  out of  5
rating by Dan Dorszynski
"Great local customer support."
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Shirley Hazzard

August 14, 2025

5  out of  5
rating by Shirley Hazzard
"I have always found this office to be very easy to work with. Their service is excellent. I would recommend this office for your insurance needs."
We responded:
"Thank you for your 5-star review Shirley! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Sara Hall

Sara Hall

August 13, 2025

5  out of  5
rating by Sara Hall
"I love having Pam as our agent! She is always so helpful when we have questions or when we’re adding or dropping a vehicle."
We responded:
"Pam does a great job, thanks for your kind note. We are very happy to help Sara."
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Ron Masson

August 13, 2025

5  out of  5
rating by Ron Masson
"Sarah was very professional and very thorough. I got the coverage I want at a reasonable price and I'm very pleased. Ron"
We responded:
"Sarah has been a great addition to the team, she continues to impress! Additionally, I thank you for the FIVE stars and your confidence in our Agency."
Profile photo of Taylor Hall

Taylor Hall

August 13, 2025

5  out of  5
rating by Taylor Hall
"Pam Albers has been wonderful help in the past when we’ve had storm damage and more recently when we purchased a new vehicle! Always willing to answer questions!"
We responded:
"We are so happy to have Pam; her service is second to none! Thanks for your great feedback and 5 Stars Taylor!"
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Emma Strickland

August 12, 2025

5  out of  5
rating by Emma Strickland
"Sarah was awesome! Explained everything clearly and was very patient. Matt is also very nice and welcoming!"
We responded:
"Thanks kindly for the feedback and 5 Star rating Miss Emma! Sarah does a fantastic job for sure; we all to our level best to be the most welcoming Insurance Agency in Central NE!"
Profile photo of Tony Bendorf

Tony Bendorf

August 12, 2025

5  out of  5
rating by Tony Bendorf
"Great insurance office! Sarah is great and very helpful! I put insurance on my kid's dirt bike in a moments notice while headed to the mountains to ride and proof of insurance was sent to me electronically. I also insured a classic car here which can be a hassle at other places. Not here. Take a few pictures and you're done. There's always somebody at the office during business hours also which is big to me. I hate change but switching to this office and company was definitely an upgrade. Matt's office is great for ALL your insurance needs!"
We responded:
"We are so very humbled by your review Mr. Tony; the feedback you provided is very much considered the "basics" of our daily operation; however, your review reminds of how important the "basics" are to our customers. We promise to never take you or your business for granted. "
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Judy Billings

August 11, 2025

5  out of  5
rating by Judy Billings
"I have been very pleased with the service. Pam called me to suggest additional insurance on the condo. That was very helpful. The insurance was not expensive and later I found that the HOA was suggesting the same coverage"
We responded:
"Pam is just doing her job, and she takes pride in doing so. Thank you very much for the feedback and your business Judy! You are appreciated!"
Profile photo of Scott Gronewoller

Scott Gronewoller

August 11, 2025

5  out of  5
rating by Scott Gronewoller
"The Matt Pawloski State Farm Insurance Agency has always been Professional, Caring, and Genuine in all times I have been involved with this office. They are very knowledgeable and willing to search out the appropriate coverage for my needs. The entire office staff is the best . This agency in my opinion is 2nd to none. Scott Gronewoller"
We responded:
"Wow! Thank you kindly for all your positive comments Mr. Scott. You have fully provided a description of what our Agency strives for, so thank you for the affirmation that we are living the mission for our customers! We will always make ourselves available for you and yours sir!"
Profile photo of Marlene Ronnfeldt

Marlene Ronnfeldt

August 7, 2025

5  out of  5
rating by Marlene Ronnfeldt
"Sarah was extremely helpful and explained the parts of the policy and options available. Very patient and pleasant"
We responded:
"I am so happy to hear that your experience with Sarah was great; I have witnessed the same behaviors. The team is always happy and ready to serve you Marlene. Thanks for the feedback and 5 stars!"
Profile photo of Claire Fish

Claire Fish

August 6, 2025

5  out of  5
rating by Claire Fish
"The agent, Sharon Bendorf, was great !! She handled our insurance need efficiently and followed through in a timely manner emailing us an auto ID card. Thank you!"
We responded:
"Thanks for the feedback Claire, I witness the same behavior from her daily! Additionally, thanks for the 5 stars! We appreciate you and your business!"
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Diane Heddinger

August 4, 2025

5  out of  5
rating by Diane Heddinger
"The ladies always take very good care of our family and when I need something they get it very quick."
We responded:
"I thank you for the review Diane, I would agree that the ladies are rather responsive to client needs! We sure appreciate your business!!"
Profile photo of Ed Spillman

Ed Spillman

July 22, 2025

5  out of  5
rating by Ed Spillman
"Mellisa at State Farm Insurance in Kearney Nebraska is wonderful to work with. Any time I need something, she is there and takes real care of all my insurance needs. She is amazing!"
We responded:
"Thank you kindly for the feedback Ed! Melissa is definitely a local difference maker for our customers! Our Agency & Team strive to pick up any slack behind the scenes to provide as good of an insurance experience as possible. Thanks for your continued trust, Ed, we appreciate you!"
Profile photo of Cole Brodine

Cole Brodine

July 21, 2025

5  out of  5
rating by Cole Brodine
"We've been with Matt since 2005 when we moved to Kearney. We've always had great service and the few claims I've had to make have always gone very smoothly! I have both my Home and Auto insurance with State Farm."
We responded:
"Mr. Cole, your feedback is greatly appreciated sir! We will continue to serve you and yours with pride and high expectations! Thank you for your business and taking the time to provide such a positive review of my Agency. "
Profile photo of Travis Cobb

Travis Cobb

July 17, 2025

5  out of  5
rating by Travis Cobb
"These guys are the best! I have been with them for 20 years even after moving out of town because whenever I need anything, they handle it quickly! Highly recommend."
We responded:
"Travis, we are so humbled by your comments, and we thank you for the continued confidence you have in our office. Your review, your time and your business are so very much appreciated!"
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Julie Copp

July 16, 2025

5  out of  5
rating by Julie Copp
"Very friendly with fantastic service! Would highly recommend."
We responded:
"Thank you for the comments, Julie! You and your business are so very much appreciated! "
Profile photo of Jon Foged

Jon Foged

July 15, 2025

5  out of  5
rating by Jon Foged
"Great to work with! They helped me with all that i needed. Pam was very easy to work with. Took care of everything i needed in a timely fashion."
We responded:
"Jon, we sure appreciate you taking the time to provide our Agency some feedback. I agree that Pam will always take good care of our customers; we all pride ourselves in doing so! Thanks once more for your time and your business!"
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Richard Fiese

July 9, 2025

5  out of  5
rating by Richard Fiese
"Very helpful, and friendly. Thanks again"
We responded:
"Thanks for your feedback and the Five Stars Rich! You, your Family, and your Business are so very much appreciated sir!"
Profile photo of Carrie Leisinger

Carrie Leisinger

July 8, 2025

5  out of  5
rating by Carrie Leisinger
"Great Service - We love Melissa !! I always give her a challenge when I call and she always handles it no matter what."
We responded:
"Carrie, I agree with you about Melissa! My State Farm team and I are so happy to be your good neighbor! Thanks for your business!"
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Kip Ingram

June 26, 2025

5  out of  5
rating by Kip Ingram
"Love working with Melissa! She's always gets right back to me and gets the answers I need!"
We responded:
"Mr. Kipper sir, I agree that Melissa does a fantastic job. As an Agency, we are so thankful for your continued business! Thanks for the trust!"
Profile photo of Kelly Bielenberg

Kelly Bielenberg

June 20, 2025

5  out of  5
rating by Kelly Bielenberg
"I had questions about renter’s insurance for my son. I spoke to Sarah on the phone and she answered all my questions and had policy information emailed to me first thing the next day. Quick and friendly service!"
We responded:
"Kelly, Sarah is doing a fantastic job for the Agency, I thank you for recognizing her effort! Additionally, thanks for the Five Stars, and of course, your Business & Trust!! "
Profile photo of Todd Thurston

Todd Thurston

June 6, 2025

5  out of  5
rating by Todd Thurston
"Matt and his staff always have our best interest in mind and take good care of our insurance needs."
We responded:
"We are so humbled & thankful to have you as clients! We also thank you for this Five Star Review, and your continued Business Todd!"