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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karter Rush

November 28, 2023

5  out of  5 rating by Karter Rush
"Melissa is the best!"
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Maria Austen

November 16, 2023

5  out of  5 rating by Maria Austen
"Heather and Matt have truly been amazing! I have always had the best service with them. Just a quick email and they take care of all my insurance needs. Above and beyond service. Because of Heather and Matt - I am sticking with State Farm on my move to the East Coast!!!"
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Carson

November 4, 2023

5  out of  5 rating by Carson
"Helped me out when I was in a quick pinch. Thanks Melissa….🍻"
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Logan Polly

September 26, 2023

5  out of  5 rating by Logan Polly
"Appreciate the customer support provided by Melissa. I needed to add a vehicle to my policy and I think between getting that added and answering whatever questions I had the whole process took 3 minutes. Extremely happy with how quick everything gets handled with State Farm."
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Rita Olin

August 8, 2023

5  out of  5 rating by Rita Olin
"Melissa was so friendly and ready to help with my insurance change and all of my questions. Very personable on the phone, went above and beyond, saved me a trip to the office!"
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Cindy Mangels

July 28, 2023

5  out of  5 rating by Cindy Mangels
"I have been with State Farm insurance over 45 years and have never been let down. Melissa Guthrie is always ready to help, follows through and is thorough and complete. Our premiums are reasonable and policies are more than adequate."
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Jesse Schifferns

July 20, 2023

5  out of  5 rating by Jesse Schifferns
"Mellisa Guthrie was great to work with! Very prompt, professional and a pleasure to do business with! Would highly recommend!"
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Gary Proskocil

July 13, 2023

5  out of  5 rating by Gary Proskocil
"Needed a copy of my policy and was provided it immediately. Thanks for the quick service."
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Karen Svoboda

July 6, 2023

5  out of  5 rating by Karen Svoboda
"Melissa was timely and very helpful. Thank you"
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Kenneth Trantham

June 23, 2023

5  out of  5 rating by Kenneth Trantham
"super helpful!"
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Austin Hahn

June 13, 2023

5  out of  5 rating by Austin Hahn
"Heather and Melissa did a great job of setting up my new policy! Great customer service all the way around"
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Brandi May

June 7, 2023

5  out of  5 rating by Brandi May
"Always great to work with! Friendly and prompt service!"
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Karen Mast

June 5, 2023

5  out of  5 rating by Karen Mast
"Heather is always great to work with. Helpful and knowledgeable."
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Terri Woods

May 28, 2023

5  out of  5 rating by Terri Woods
"Melissa is the bomb. Professional yet fun. Quick to get me answers . I appreciate her so much!!"
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Val Glaser

May 24, 2023

5  out of  5 rating by Val Glaser
"Melissa with Matt Pawloski - State Farm is amazing! Her customer service is top notch and she is always willing to go above and beyond for her customers! Thank you again for your help today!"
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Brock Bartholomew

May 11, 2023

5  out of  5 rating by Brock Bartholomew
"Melissa, is a great! She is quick to respond, to the point, easy to relate to, and makes you feel welcomed."
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Diane Heddinger

May 8, 2023

5  out of  5 rating by Diane Heddinger
"The ladies always take very good care of our family and when I need something they get it very quick."
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Tim Fowlkes

May 4, 2023

5  out of  5 rating by Tim Fowlkes
"I have called Heather at Matt Pawloski State Farm Insurance Agency so many times with all my insurance questions and needs and she has always addressed whatever I throw at her with grace, professionalism, courtesy, and is always friendly and helpful. She makes me feel more like a friend rather than a customer. Thank you, Heather."
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Imtiaz Islam

May 2, 2023

5  out of  5 rating by Imtiaz Islam
"Very professional and always on time."
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Charles Mauler

April 11, 2023

5  out of  5 rating by Charles Mauler
"Matt's office is awesome. I have never had 1 issue with them. Matt and Melissa always go well beyond to help me."
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Joni Case

January 25, 2023

5  out of  5 rating by Joni Case
"I went into Matt's office a few years ago to receive a quote! His agent Heather set me up with all the policies that I needed for my family to be safe and taken care of. She kindly explained each one as she set each account up, and I went on about my day/life. Fast forward to Saturday my son was in a horrific car accident. I contacted the State Farm claims department and with ONE phone call, the claim was filed and an adjustor was heading out to assess the situation! The next day we released the truck to State Farm for their assessments. I had no idea that in the initial set up of policies, Heather took the time to make sure we were covered all the way around! After everything was said and done, we recieved NO medical bills, NO delayed payments, NO hassel of paperwork and recieved the payout within days of the ONE phone call I made! Way to go State Farm team!"
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Andy Carlson

October 10, 2022

5  out of  5 rating by Andy Carlson
"Matt Pawloski and staff are great to work with and very fast with their support. I've always been treated very well with any claims I've had."
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Cheryl Moyer

October 5, 2022

5  out of  5 rating by Cheryl Moyer
"If you are looking for an insurance agent/company - look no further that Matt Pawloski, State Farm. They go above and beyond for their customers making sure all your insurance needs are met! Definitely 5 stars!"
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Jill Guthrie

July 1, 2022

5  out of  5 rating by Jill Guthrie
"Very knowledgeable, helpful and polite!"
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Ethan Nelson

June 30, 2022

5  out of  5 rating by Ethan Nelson
"Always greeted with 3 smiling facing when I walk through their door. Unlike previous agencies I have been with, I wasn’t taken advantage of here. They informed me of the “needs” and the “money wasters” of plans. Highly recommend, sales and service are “Top Gun”."